Terms of service

Last updated: 18 July 2026

These Terms apply when you visit or purchase from Harrow & Quinn. By using our website or placing an order, you agree to these Terms.

Products and availability

We take care to describe and display our products accurately using the product information available to us. If you receive an item that is materially different from its description, please contact us so we can provide an appropriate remedy.

Colours may appear somewhat different depending on your screen, lighting and the natural characteristics of the material.

Products, prices and availability may change without notice. We may limit quantities or discontinue a product where reasonably necessary or based on marketing strategies.

Orders

Submitting an order does not guarantee acceptance. An order is accepted when we confirm it for fulfilment.

We may cancel or decline an order where:

  • A product is unavailable
  • Payment cannot be authorised
  • Pricing or product information contains a clear error
  • We reasonably suspect fraud or unauthorised activity
  • We cannot deliver to the address provided

If we cancel an order after payment, we will issue a refund to the original payment method.

Pricing and payment

Prices are displayed in the currency selected on the website or shown at checkout.

Your final checkout total includes the product price, the flat standard-delivery fee and any taxes required to be shown separately by law. 

You must provide accurate payment and billing information and confirm that you are authorised to use the selected payment method.

Shipping and returns

Delivery is governed by our Shipping Policy:

https://harrowandquinn.com/policies/shipping-policy

Returns, refunds, faulty products and cancellations are governed by our Return and Refund Policy:

https://harrowandquinn.com/policies/refund-policy

These policies form part of these Terms.

Website use

You may use this website only for lawful personal shopping purposes.

You must not:

  • Interfere with the website’s operation or security
  • Attempt unauthorised access to accounts or systems
  • Use automated tools to extract or misuse website content
  • Submit fraudulent orders or false information
  • Use our content, products or services for an unlawful purpose

We may restrict access where reasonably necessary to protect customers, Harrow & Quinn or the website.

Intellectual property

The Harrow & Quinn name, branding, product imagery, copy, design and other website content belong to the owners of Harrow & Quinn.

You may not reproduce, distribute, sell or commercially use this content without prior written permission.

Third-party services

Our store is hosted by Shopify and may use third parties for payment, delivery, analytics and other services.

Third-party links or services may be governed by their own terms and privacy policies. Harrow & Quinn is not responsible for third-party websites that we do not control.

Website availability

We aim to keep the website accurate, secure and available, but uninterrupted access cannot be guaranteed. We may update, suspend or change parts of the website when reasonably required.

Liability and consumer rights

Nothing in these Terms excludes or limits any consumer right or remedy that cannot legally be excluded.

To the extent permitted by law, Harrow & Quinn is not responsible for indirect or unforeseeable loss arising from use of the website or products. Our responsibility for faulty, damaged or misdescribed goods remains subject to applicable consumer law.

Privacy

Our collection and use of personal information are explained in our Privacy Policy:

https://harrowandquinn.com/policies/privacy-policy

Changes to these Terms

We may update these Terms to reflect changes to our services, operations or legal requirements.

The latest version will be published on this website with its updated date. Changes will not reduce rights that already apply to a completed order.

Contact us

For questions about these Terms, contact:

Harrow & Quinn Customer Care
service@harrowandquinn.com